Privacy Statement

The FlexFridge policy aims to explain the procedures and standards of how we collect, use, and disclosing our user’s information and how the law protects your privacy right when you use our services.

Our primary and only purpose in collecting and using user’s data is to improve and provide the appropriate and high-quality service. We use the data only for the purpose stated. Using our services, you automatically agree to your information’s collection and use as stated in this privacy statement. 

Gathering and Using Your Personal Data

Your Personal Data

When you use our service, we obtain specific personal information that will serve as means to identify you or contact you for future communication. The personal information we gather may include, but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, state,
  • Province, ZIP/Postal, code, City
  • Usage data
  • Network information

Usage Data

We collect usage data automatically, including the following:

  • Your device Internet Protocol (IP) address
  • Browser type and version
  • Service pages you visited.
  • Time and date of service use
  • The total time you spent on the service pages.
  • Unique device identifiers
  • Other diagnostic data

We also obtain the information sent by your browser while using our service or visiting the service from any mobile device.

Information Collected while Using the Application

While you are using our service on any mobile device, our mobile application may ask you to give access permissions to the personal information including, but not limited to:

  • Email address
  •  First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
  • Network information

We collect all this information to improve and customize our service’s feature. We assure our users that we use their data for the stated purpose only. The collected information may be retained in the company’s server/ third party servers or stored in log files on the user’s device. We ask for access permission to User personal information at the time of commencement of the service. The user can disable access to his/her data at any time by updating his/her mobile device settings.

Tracking Technologies and Cookies

The cookies and similar tracking technologies serve to track and monitor our service’s activity and store specific data. These tracking technologies used are beacons, tags, and scripts to collect and keep tabs on information and improve and analyze our services. The technologies we use may cover:

  • Cookies or Browser Cookies. Cookies are a small file placed on your device. You can refuse all cookies or notify you when the website sent your cookies. Otherwise, you may not use some parts of our service. Except you have adjusted your browser setting to refuse cookies, our service may use Cookies.
  • Flash Cookies. Our service’s particular features may use local stored objects (or Flash cookies) to collect and store information about your service’s preferences or activity. The browser that manages these Flash cookies differs from the browser that governs the Browser cookies.
  • Web Beacons. Our individual service’s section and emails may contain small electronic files known as web beacons that permit the company.Cookies belong to these two classifications, namely “Session” or “Persistent.” Persistent Cookies stay on your personal computer or mobile device when you go offline. While the browser automatically deletes the Session Cookies as soon as you close your web browser.  

Cookies stay on your personal computer or mobile device when you go offline. While the browser automatically deletes the Session Cookies as soon as you close your web browser.  

Use of Your Personal Data

The FlexFridge may use Personal Data for the following purposes:

  • To maintain and improve our service: It also includes monitoring pages, date, time, and location while using our services.
  • To manage your account: We will use your data for maintaining and managing service subscription. The personal data collected to let you access the premium features and functionalities.
  • For the contract’s performance: We use your personal information in developing, compliance, and undertaking the service contract delivery with the company.
  • To contact you: Our company uses the email address and the phone number to contact the user for communication, send notifications, news, and updates to keep the user in touch with the necessary information (i.e., Security updates, information related to new features, and contract expiry or update).
  • To provide a service: The latest updates in service policies, news, special offers, and support service. The user can anytime opt not to receive any of this information from device settings.
  • To manage your service requests: We provide you with service support or service for registered users using your personal information.
  • For business transfers: If a company’s merger, restructuring, dissolution, sale, transfer, bankruptcy, or liquidation, we may transport all or part of our assets to the partner/ buyer. The acquiring company will acquire all users’ personal information to deliver service at the transfer time as part of asset transfer.
  • For other purposes: We may deploy the user’s personal information for analytical purposes. We can also determine the customer’s choice, trends, and effectiveness of our service updates with provided info. We use the results to improve the service standards to enhance the customer’s experience.

In the event of disclosing your data outside the company, these will be under the following circumstances:

  • With Service Providers: We are using third party service for specific features and functionalities. The personal data collected may be disclosed to our service providers according to the terms and conditions stated in the service contract.
  • For business transfers: We may transfer or share your data in the event of a merger, sale, or company acquisition.
  • With Our Affiliates: For service or certain functionalities, we may share personal user information with our affiliated partners, Subsidiaries, or companies under the joint venture. We strictly prohibit any data disclosure to the terms and conditions of data use communicated in this privacy policy.
  • With Business Partners: We might also share our user’s personal information with our business partner to provide particular services or features.
  • With user consent: The personal data collected with the access permissions may be disclosed or shared for any purpose with the user’s deliberate consent to do so. 

Custody of Your Personal Data

We use the company’s servers/ third-party servers or your device to store log files necessary for service delivery. All the data collected with the user’s permission or while using the service retains as long as they have a registered account. When a client quits using our service, we delete all the related personal information and usage data within a month. We only retain crucial data for our legal obligations, resolving disputes, legal agreements, and policies.

Transfer of Your Personal Data

User Personal Information is transferred and disclosed to the company’s offices, where our teams process it to deliver you the improved service and experience. We have offices located in many countries. Your data may be transferred and maintained in our offices located outside the state, province, or country where data protection and security laws differ from your locality. While using our service, your consent for transferring data to our international offices is automatically submitted. We take all needed steps to ensure the security and privacy of your personal information.

Disclosure of Your Personal Data

Business Transactions

If a sale, merger, liquidation, or acquisition occurs, we will also transfer all your personal information kept in our system to deliver the service. The company will notify all its active users of the change of ownership. However, the users can opt to either continue or end the service subscription. Personal information will be subject to the new privacy policy if the user opts to continue the service subscription. 

Law enforcement

The company may disclose User Personal information when required by law enforcement, court, or Government agency. 

Other legal requirements

The company may disclose your Personal information anytime when it is considered necessary in the following situations:

  • Comply with a legal obligation.
  • Protect and defend the company’s rights or property.
  • Investigate or prevent possible wrongdoings in connection with the service.
  • Secure the personal safety of users of the service or the public.
  • Protect against legal liability. 

Security of Your Personal Data

We value our user’s information privacy. Under no circumstances is it disclosed to any company or use for any purpose not stated in our Privacy Policy. We use sophisticated data transmission techniques to provide 100% secure data transmission over local and public networks. 

Changes to this Privacy Policy

The FlexFrdige’s privacy policy may be modified or updated at any time when considered necessary. All active users will receive the changes and updates via the contact information provided. You can also check the latest Privacy Policy by visiting our website. 

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:
Email: sales@www.flexfridge.com
Website: http://www.flexfridge.com/contact-us/